FAQ
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Frequently asked questions
What is The 111 Collection?
The 111 Collection is a cozy lifestyle brand created to help make everyday moments feel more intentional. From candles and stationery to tech accessories and curated gift bundles, every product is designed with comfort and creativity in mind.
How long does shipping take?
- In-stock items ship within 3–5 business days.
- Made-to-order items may take 1–3 weeks to be created and shipped.
- International shipping times vary by location.
Do you accept returns or exchanges?
Due to the handmade and custom nature of many products, returns and exchanges may not be accepted. Please review our Return & Refund Policy for complete details.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you.
How do I contact you?
You can reach us through our Contact page or by emailing us at 111collectionn@gmail.com